Customer Service Support jobs in English in Germany

This is a one-year fixed-term customer support position in a Berlin-based insurance company offering remote or in-person work. The role focuses on guiding customers to the best insurance solutions via chat, email, and video calls without any sales incentives. Employees receive comprehensive …

This role supports the Customer Care team in delivering initiatives and projects, providing administrative, analytical, and coordination assistance. Responsibilities include project tracking, data analysis, documentation management, stakeholder communication, and process improvement to enhance customer experience and team effectiveness. The position requires business-fluent …

Exciting opportunity for an Arabic and English speaking Customer Support Specialist based in Bulgaria. Provide customer assistance via phone, email, and chat, delivering timely solutions and ensuring a positive experience. Ideal for professionals passionate about customer service, with provided training, competitive salary, …

Join a global leader in interactive audio platforms for children as a Support Technology Lead. You will own and drive the customer support technology ecosystem, focusing on Zendesk and AI automation to enhance service delivery. Collaborate cross-functionally to align technology strategy with …

A Berlin-based fintech company is seeking a French-speaking Customer Service Representative to join their team. The role involves handling inquiries from French-speaking clients using digital and AI-assisted tools, providing clear account information, documenting interactions, and collaborating with teams to resolve issues. Applicants …

Join a fitness studio team in Cologne to assist in studio operations, hospitality, and customer service. Support a vibrant community by managing daily tasks related to safety, hygiene, sales, and administration. Flexible part-time or mini-job position requiring English communication skills and a …

An international cloud software company is seeking a Working Student to support their Digital Customer Experience team. The role involves documenting digital initiatives, testing automation and AI flows, coordinating webinars, and assisting with internal communication and program management. This position offers hands-on …

Join a leading renewable energy company as a Call Center Supervisor overseeing European call center partners. Lead performance management, improve service quality, develop training, optimize workflows, and collaborate with cross-functional teams to enhance customer experience across Europe. Requires a Bachelor's degree, fluency …

Join a growing fintech company in Berlin as a Spanish-speaking Customer Service Representative. Help Spanish-speaking customers navigate financial situations using empathy and clarity. This role involves handling inquiries via multiple channels, documenting interactions in CRM systems, collaborating across teams, and utilizing AI …

Seeking a motivated Business Client Services Manager to join a leading international fintech company in Frankfurt. The role involves delivering excellent client support, managing client inquiries, onboarding new clients, conducting system training, and improving workflows. The position offers opportunities for growth, learning, …

Join a leading European vacation rental platform as a Guest Relations Specialist delivering exceptional customer service to travelers worldwide. Work remotely with international teams to improve guest experiences across multiple communication channels including Email, WhatsApp, and Chat. Excellent English skills required; additional …

Join a leading Legal Tech company focused on consumer rights in air passenger issues, traffic, and labor law. This role involves being the main point of contact for French customers, working closely with airlines, legal partners, and internal teams. The position supports …

A leading international food wholesaler is seeking a Working Student to support Customer Journey Management and Process Excellence initiatives. The role involves assisting with customer journey mapping, service design using tools like Miro and Lucidchart, prototyping, process documentation, and standardization efforts. The …

Join a leading digital investment and banking platform in Europe as an Italian-speaking Client Service Associate. You will be the first point of contact for Italian-speaking customers and prospects, handling inquiries through email and phone. The role involves resolving routine customer issues …

Looking for Japanese speakers to provide customer support via phone, chat, and email across several projects based in Greece with options to work remotely. Responsibilities include managing customer cases efficiently, maintaining high satisfaction, and building professional relationships. The role requires Japanese fluency …

A global tech company is seeking a Customer Support Engineer to assist customers using cutting-edge digital experience platforms. The role involves troubleshooting, providing API integration support, working closely with customer developers, and escalating issues when necessary. Candidates should have 2+ years of …

Join a leading global meal kit provider as a Customer Experience Lead within their Global Customer Experience team. This role focuses on evolving global compensation frameworks to enhance customer satisfaction and cost-effectiveness through strategic leadership, data-driven insights, and cross-functional collaboration. The position …

Seeking an experienced Customer Service Representative to support a major semiconductor market customer. Responsibilities include preparing quotations, managing orders and deadlines, coordinating with internal departments, handling special orders, processing returns and complaints, issuing invoices, and maintaining master data in SAP SD. The …