An international cloud software company is seeking a Working Student to support their Digital Customer Experience team. The role involves documenting digital initiatives, testing automation and AI flows, coordinating webinars, and assisting with internal communication and program management. This position offers hands-on …
digital customer experience
automation testing
process documentation
knowledge management
program coordination
webinar coordination
Confidential company
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Join a leading renewable energy company as a Call Center Supervisor overseeing European call center partners. Lead performance management, improve service quality, develop training, optimize workflows, and collaborate with cross-functional teams to enhance customer experience across Europe. Requires a Bachelor's degree, fluency …
call center operations
vendor management
partner management
project management
stakeholder management
data analysis
Join a growing fintech company in Berlin as a Spanish-speaking Customer Service Representative. Help Spanish-speaking customers navigate financial situations using empathy and clarity. This role involves handling inquiries via multiple channels, documenting interactions in CRM systems, collaborating across teams, and utilizing AI …
Spanish language
English language
Customer service
Communication
CRM systems
Zendesk
Seeking a motivated Business Client Services Manager to join a leading international fintech company in Frankfurt. The role involves delivering excellent client support, managing client inquiries, onboarding new clients, conducting system training, and improving workflows. The position offers opportunities for growth, learning, …
Client Relationship Management
Customer Service
Problem Solving
Analytical Skills
Communication
Project Management
Join a leading European vacation rental platform as a Guest Relations Specialist delivering exceptional customer service to travelers worldwide. Work remotely with international teams to improve guest experiences across multiple communication channels including Email, WhatsApp, and Chat. Excellent English skills required; additional …
Customer Service
Communication
English
Multilingual (German, Spanish, Italian, French - plus)
Empathy
Interpersonal Skills
Join a leading Legal Tech company focused on consumer rights in air passenger issues, traffic, and labor law. This role involves being the main point of contact for French customers, working closely with airlines, legal partners, and internal teams. The position supports …
French (C2 level)
English
Customer Support
Case Management
Communication Skills
Operational Process Improvement
A leading international food wholesaler is seeking a Working Student to support Customer Journey Management and Process Excellence initiatives. The role involves assisting with customer journey mapping, service design using tools like Miro and Lucidchart, prototyping, process documentation, and standardization efforts. The …
Customer Journey Mapping
Service Design
Design Thinking
Miro
Lucidchart
Process Mapping
Join a leading digital investment and banking platform in Europe as an Italian-speaking Client Service Associate. You will be the first point of contact for Italian-speaking customers and prospects, handling inquiries through email and phone. The role involves resolving routine customer issues …
Italian
English
Customer Service
Digital Products
Financial Knowledge
Communication Skills
Looking for Japanese speakers to provide customer support via phone, chat, and email across several projects based in Greece with options to work remotely. Responsibilities include managing customer cases efficiently, maintaining high satisfaction, and building professional relationships. The role requires Japanese fluency …
Japanese
English
Customer Communication
Problem Solving
Multitasking
Technical Savviness
A global tech company is seeking a Customer Support Engineer to assist customers using cutting-edge digital experience platforms. The role involves troubleshooting, providing API integration support, working closely with customer developers, and escalating issues when necessary. Candidates should have 2+ years of …
Customer Support
API
Software Troubleshooting
JavaScript
Java
Ruby
Join a leading global meal kit provider as a Customer Experience Lead within their Global Customer Experience team. This role focuses on evolving global compensation frameworks to enhance customer satisfaction and cost-effectiveness through strategic leadership, data-driven insights, and cross-functional collaboration. The position …
Customer Experience Strategy
Data Analysis
SQL
Excel
Project Management
Stakeholder Management
Seeking an experienced Customer Service Representative to support a major semiconductor market customer. Responsibilities include preparing quotations, managing orders and deadlines, coordinating with internal departments, handling special orders, processing returns and complaints, issuing invoices, and maintaining master data in SAP SD. The …
order processing
customer service
MS Outlook
MS Word
MS Excel
SAP R/3