JobsInEnglish.de

Customer Service Support jobs in English in Germany

Working Student – Digital Customer Experience

Confidential company · Munich · Hybrid

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An international cloud software company is seeking a Working Student to support their Digital Customer Experience team. The role involves documenting digital initiatives, testing automation and AI flows, coordinating webinars, and assisting with internal communication and program management. This position offers hands-on …

digital customer experience automation testing process documentation knowledge management program coordination webinar coordination

Call Center Supervisor - Europe

Confidential company · Oberschleißheim · On-site

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Join a leading renewable energy company as a Call Center Supervisor overseeing European call center partners. Lead performance management, improve service quality, develop training, optimize workflows, and collaborate with cross-functional teams to enhance customer experience across Europe. Requires a Bachelor's degree, fluency …

call center operations vendor management partner management project management stakeholder management data analysis

Spanish-speaking Customer Service Representative

Confidential company · Berlin · Hybrid

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Join a growing fintech company in Berlin as a Spanish-speaking Customer Service Representative. Help Spanish-speaking customers navigate financial situations using empathy and clarity. This role involves handling inquiries via multiple channels, documenting interactions in CRM systems, collaborating across teams, and utilizing AI …

Spanish language English language Customer service Communication CRM systems Zendesk

Business Client Services Manager

Confidential company · Frankfurt · Hybrid

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Seeking a motivated Business Client Services Manager to join a leading international fintech company in Frankfurt. The role involves delivering excellent client support, managing client inquiries, onboarding new clients, conducting system training, and improving workflows. The position offers opportunities for growth, learning, …

Client Relationship Management Customer Service Problem Solving Analytical Skills Communication Project Management

Guest Relations Specialist

Confidential company · Berlin · Hybrid

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Join a leading European vacation rental platform as a Guest Relations Specialist delivering exceptional customer service to travelers worldwide. Work remotely with international teams to improve guest experiences across multiple communication channels including Email, WhatsApp, and Chat. Excellent English skills required; additional …

Customer Service Communication English Multilingual (German, Spanish, Italian, French - plus) Empathy Interpersonal Skills

French-Speaking Customer Advocate

Confidential company · Berlin · Hybrid

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Join a leading Legal Tech company focused on consumer rights in air passenger issues, traffic, and labor law. This role involves being the main point of contact for French customers, working closely with airlines, legal partners, and internal teams. The position supports …

French (C2 level) English Customer Support Case Management Communication Skills Operational Process Improvement

Working Student – Customer Experience & Process Excellence

Confidential company · Dusseldorf · Hybrid

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A leading international food wholesaler is seeking a Working Student to support Customer Journey Management and Process Excellence initiatives. The role involves assisting with customer journey mapping, service design using tools like Miro and Lucidchart, prototyping, process documentation, and standardization efforts. The …

Customer Journey Mapping Service Design Design Thinking Miro Lucidchart Process Mapping

Join a leading digital investment and banking platform in Europe as an Italian-speaking Client Service Associate. You will be the first point of contact for Italian-speaking customers and prospects, handling inquiries through email and phone. The role involves resolving routine customer issues …

Italian English Customer Service Digital Products Financial Knowledge Communication Skills

Japanese Speaking Customer Support Agent

Confidential company · Düsseldorf · Remote

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Looking for Japanese speakers to provide customer support via phone, chat, and email across several projects based in Greece with options to work remotely. Responsibilities include managing customer cases efficiently, maintaining high satisfaction, and building professional relationships. The role requires Japanese fluency …

Japanese English Customer Communication Problem Solving Multitasking Technical Savviness

Customer Support Engineer

Confidential company · Berlin · Hybrid

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A global tech company is seeking a Customer Support Engineer to assist customers using cutting-edge digital experience platforms. The role involves troubleshooting, providing API integration support, working closely with customer developers, and escalating issues when necessary. Candidates should have 2+ years of …

Customer Support API Software Troubleshooting JavaScript Java Ruby

Customer Experience Lead

Confidential company · Berlin · Hybrid

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Join a leading global meal kit provider as a Customer Experience Lead within their Global Customer Experience team. This role focuses on evolving global compensation frameworks to enhance customer satisfaction and cost-effectiveness through strategic leadership, data-driven insights, and cross-functional collaboration. The position …

Customer Experience Strategy Data Analysis SQL Excel Project Management Stakeholder Management

Customer Service Representative – Semiconductor Segment

Confidential company · Göttingen · On-site

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Seeking an experienced Customer Service Representative to support a major semiconductor market customer. Responsibilities include preparing quotations, managing orders and deadlines, coordinating with internal departments, handling special orders, processing returns and complaints, issuing invoices, and maintaining master data in SAP SD. The …

order processing customer service MS Outlook MS Word MS Excel SAP R/3