Public summary
Looking for Japanese speakers to provide customer support via phone, chat, and email across several projects based in Greece with options to work remotely. Responsibilities include managing customer cases efficiently, maintaining high satisfaction, and building professional relationships. The role requires Japanese fluency and strong English communication skills, supported by full training and opportunities for professional growth. Benefits include relocation support to Greece, competitive salary with bonuses, health care, language courses, and a supportive team environment aligned with diversity and equal opportunity values.
Location and work setup
- Location
- Düsseldorf
- Remote status
- Remote
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Communicate with customers via phone, chat, and email; track and resolve cases promptly; maintain high customer satisfaction; build and sustain professional relationships; work towards internal and client-set targets; adapt and thrive in a fast-paced team environment.
Qualifications
Fluency in Japanese; very good communication skills in English; exceptional communication, soft skills, and problem-solving abilities; computer knowledge and technical savviness; ability to multitask and work effectively in a team-oriented, dynamic setting.