Public summary
Exciting opportunity for an Arabic and English speaking Customer Support Specialist based in Bulgaria. Provide customer assistance via phone, email, and chat, delivering timely solutions and ensuring a positive experience. Ideal for professionals passionate about customer service, with provided training, competitive salary, and career development opportunities. Candidates should be fluent in Arabic and have good English skills, with strong communication and problem-solving abilities. Prior customer service experience is advantageous but not required. EU citizenship or valid work permit for Bulgaria required.
Location and work setup
- Location
- Germany
- Remote status
- Remote
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Assist customers through multiple channels including phone, email, and chat. Resolve inquiries effectively and ensure customer satisfaction. Collaborate with an international team while working independently to deliver high-quality support.
Qualifications
Fluency in spoken and written Arabic, good command of English (minimum B2 level), excellent communication and interpersonal skills, strong problem-solving abilities, comfortable with computers and software applications. Previous experience in customer service or call centers is a plus. Must have EU citizenship or valid work permit for Bulgaria and willingness to relocate if currently living abroad.