JobsInEnglish.de

Customer Service Jobs in Berlin for English Speakers

Customer service roles for English speakers in support, client operations, customer care, and customer-facing teams. This page is filtered to active listings in Berlin.

Senior Team Assistant

Confidential company · Berlin · Hybrid · Posted May 15, 2026

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We are seeking a Senior Team Assistant for a leading international technology platform based in Berlin. This pivotal role involves managing complex calendars, coordinating travel and expenses, preparing meetings and presentations, taking minutes, organizing events, and supporting senior stakeholders in a dynamic, …

calendar management travel coordination expense reporting meeting preparation minute taking project management

Assistant Director of Rooms - Hospitality Management

Confidential company · Berlin · On-site · Posted May 15, 2026

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This role supports the planning, development, implementation, and evaluation of room operations to meet brand standards and enhance guest and employee satisfaction. The position involves leading specific teams, ensuring service quality, managing budgets, and handling human resource activities within the rooms department …

Guest services Front desk operations Housekeeping Team leadership Customer service Budget management

Partner Sales Representative

Confidential company · Berlin · Hybrid · Posted May 14, 2026

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Join a company shaping workplace wellness by connecting employees to top partners in fitness, mindfulness, therapy, nutrition, and sleep via a subscription platform. This hybrid role based in Berlin involves outbound sales activities such as cold calling, lead qualification, sales cycle management, …

high-volume cold calling lead prospecting sales cycle management CRM software (Salesforce, HubSpot) negotiation presentation skills

Customer Experience Lead

Confidential company · Berlin · Hybrid · Posted May 14, 2026

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Join a leading global meal kit provider as a Customer Experience Lead within their Global Customer Experience team. This role focuses on evolving global compensation frameworks to enhance customer satisfaction and cost-effectiveness through strategic leadership, data-driven insights, and cross-functional collaboration. The position …

Customer Experience Strategy Data Analysis SQL Excel Project Management Stakeholder Management

Product Director - Conversational AI in Customer Service & Pharma Advisory

Confidential company · Berlin · Hybrid · Posted May 14, 2026

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Join a leading European e-pharmacy to lead the transformation of customer service through AI-driven conversational interfaces. As Product Director, you will define and execute strategy across chat, voice, and self-service platforms, leading a team of Product Managers to develop innovative AI-powered tools …

conversational AI product strategy leadership AI-powered customer service team management cross-functional collaboration

Product Director – Conversational AI Customer Service & Pharma Advisory

Confidential company · Berlin · Hybrid · Posted May 14, 2026

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A leading European e-pharmacy seeks an experienced Product Director to lead the development and execution of conversational AI strategies in their customer service and pharmaceutical advisory functions. This role oversees product management teams and collaborates across operations, engineering, and data science to …

conversational AI product strategy team leadership AI-powered customer service workflow automation cross-functional collaboration