Customer Service Jobs in Berlin for English Speakers

A software implementation specialist role in the hospitality industry focusing on hotel financial planning software. The position is fully remote across Germany, emphasizing work-life balance, flexibility, and strong company culture. The role involves supporting software installation and implementation, coordinating projects, conducting presentations …

Join an innovative FinTech company in Berlin as an Italian-speaking Customer Service Representative. The role involves handling Italian-language customer inquiries related to debt collection, using AI-powered tools, and providing empathetic and clear communication to clients navigating financial situations. The position offers a …

Join a global interactive audio platform leader as a Working Student in IT Operations to support end user services across an international organization. Tasks include hardware and asset management, IT support, onboarding assistance, and operational administration within a cloud-first environment. The role …

Join a leading European vacation rental platform as a Guest Relations Specialist delivering exceptional customer service to travelers worldwide. Work remotely with international teams to improve guest experiences across multiple communication channels including Email, WhatsApp, and Chat. Excellent English skills required; additional …

Join a leading commerce advertising platform as a Working Student supporting the Publisher Account Management team. This role offers valuable experience in affiliate marketing and digital monetization within an international, growth-oriented digital advertising company. Responsibilities include client onboarding, account support, interdepartmental collaboration, …

Join a leading commerce advertising platform focused on affiliate marketing and digital monetization. Support the Publisher Account Management team by assisting with client onboarding, day-to-day account management, cross-team collaboration, market insights, and campaign troubleshooting. This role offers the opportunity to gain experience …

Join a leading provider in autonomous mobility as Senior Manager Service Partner Network & Fleet Maintenance in the Global Vehicle Management Team. This role is responsible for building, scaling and governing the service partner and workshop networks across European markets to ensure …

This role leads event service, banquet, and event technology operations, managing teams to ensure high-quality service throughout all event phases. Responsibilities include overseeing event logistics, budgeting, profit maximization, staff supervision, and maintaining strong client and stakeholder relationships. The position requires experience in …

Join a leading CleanTech company focused on building the energy system of the future with AI-driven software. This working student role in the CTO Office offers direct exposure to strategic operations in a fast-scaling tech environment focused on renewable energies and climate …

A rapidly growing food & beverage company in Berlin is hiring an AI Marketing Operations Manager. This role is integral to scaling the company's marketing function by improving processes, tooling, and automation across multiple marketing departments including growth marketing, CRM, and influencer …

We are a dynamic e-bike subscription service operating across Europe, focusing on sustainable urban mobility. We are seeking a Bike Mechanic to maintain and repair e-bikes, manage spare parts, support customers, and occasionally service bikes on-site with partners. The role involves technical …

Join a leading Legal Tech company focused on consumer rights in air passenger issues, traffic, and labor law. This role involves being the main point of contact for French customers, working closely with airlines, legal partners, and internal teams. The position supports …

Join a growing international delivery and retail technology company as a part-time Grocery Associate in Berlin. Responsibilities include order processing through internal apps, picking and packing groceries, interacting with customers and couriers, managing product information related to nutrients and allergens, and maintaining …

An innovative mobile advertising technology company is seeking a Senior Operations & AI Lead to drive operational efficiency and lead AI strategy and implementation. The role involves redesigning processes, collaborating with executive leadership, ensuring compliance with data governance standards, and upskilling teams …

Join a fast-growing international mobile advertising company as an AdOps Manager, working closely with the Head of Ad Operations to ensure smooth campaign delivery across OEM partners, MMPs, and performance clients. The role involves end-to-end campaign quality ownership, managing partner integrations, troubleshooting …

Join a leading digital investment and banking platform in Europe as an Italian-speaking Client Service Associate. You will be the first point of contact for Italian-speaking customers and prospects, handling inquiries through email and phone. The role involves resolving routine customer issues …

Exciting opportunity as a Founders' Associate at an international travel tech company in Berlin. Collaborate closely with the Managing Directors and Senior Management, supporting strategic initiatives, project execution, and business growth using AI-driven workflows. The role offers visa sponsorship, flexible hybrid work …

Join a leading European digital automotive platform based in Berlin as a Senior Product Manager focusing on conversational AI for customer service. This role involves owning and expanding voice AI and chatbot platforms to improve customer service efficiency and optimize conversions across …

A technology company headquartered in Berlin is seeking a Manager for their Product Operations Support team focused on logistics and rider-related products. The role involves leading a team supporting operations in around 70 countries, improving product support processes, and ensuring smooth product …

A global tech company is seeking a Customer Support Engineer to assist customers using cutting-edge digital experience platforms. The role involves troubleshooting, providing API integration support, working closely with customer developers, and escalating issues when necessary. Candidates should have 2+ years of …