Product Director – Conversational AI for Customer Service in Pharmacy Sector
Confidential company · Cologne · Hybrid
Join a leading European e-pharmacy in a senior leadership role focused on advancing AI-driven customer service and advisory solutions. Lead product strategy for conversational AI across chat, voice, and self-service, managing a team of product managers and collaborating cross-functionally to transform customer …
conversational AI
product strategy
team leadership
AI-powered customer service
workflow automation
cross-functional collaboration