Customer Service Jobs in Berlin for English Speakers

Join a leading CleanTech company focused on building the energy system of the future with AI-driven software. This working student role in the CTO Office offers direct exposure to strategic operations in a fast-scaling tech environment focused on renewable energies and climate …

A rapidly growing food & beverage company in Berlin is hiring an AI Marketing Operations Manager. This role is integral to scaling the company's marketing function by improving processes, tooling, and automation across multiple marketing departments including growth marketing, CRM, and influencer …

We are a dynamic e-bike subscription service operating across Europe, focusing on sustainable urban mobility. We are seeking a Bike Mechanic to maintain and repair e-bikes, manage spare parts, support customers, and occasionally service bikes on-site with partners. The role involves technical …

Join a leading Legal Tech company focused on consumer rights in air passenger issues, traffic, and labor law. This role involves being the main point of contact for French customers, working closely with airlines, legal partners, and internal teams. The position supports …

Join a luxury hotel as a Kitchen Support Expert, providing essential support across hotel kitchen and dining operations. Responsibilities include cleaning, dishwashing, maintaining kitchen equipment, preparing clean linen and dining ware, and supporting team efforts to ensure high quality standards and guest …

Join a growing international delivery and retail technology company as a part-time Grocery Associate in Berlin. Responsibilities include order processing through internal apps, picking and packing groceries, interacting with customers and couriers, managing product information related to nutrients and allergens, and maintaining …

An innovative mobile advertising technology company is seeking a Senior Operations & AI Lead to drive operational efficiency and lead AI strategy and implementation. The role involves redesigning processes, collaborating with executive leadership, ensuring compliance with data governance standards, and upskilling teams …

Seeking an Ad Operations Manager to manage campaign quality and technical delivery in a fast-growing international team specializing in mobile OEM advertising. The role involves coordinating campaign QA, partner integrations, troubleshooting delivery issues, and optimizing attribution setup across multiple platforms including Everflow …

Join a fast-growing international mobile advertising company as an AdOps Manager, working closely with the Head of Ad Operations to ensure smooth campaign delivery across OEM partners, MMPs, and performance clients. The role involves end-to-end campaign quality ownership, managing partner integrations, troubleshooting …

Join a leading digital investment and banking platform in Europe as an Italian-speaking Client Service Associate. You will be the first point of contact for Italian-speaking customers and prospects, handling inquiries through email and phone. The role involves resolving routine customer issues …

Exciting opportunity as a Founders' Associate at an international travel tech company in Berlin. Collaborate closely with the Managing Directors and Senior Management, supporting strategic initiatives, project execution, and business growth using AI-driven workflows. The role offers visa sponsorship, flexible hybrid work …

Join a leading European digital automotive platform based in Berlin as a Senior Product Manager focusing on conversational AI for customer service. This role involves owning and expanding voice AI and chatbot platforms to improve customer service efficiency and optimize conversions across …

A technology company headquartered in Berlin is seeking a Manager for their Product Operations Support team focused on logistics and rider-related products. The role involves leading a team supporting operations in around 70 countries, improving product support processes, and ensuring smooth product …

A global tech company is seeking a Customer Support Engineer to assist customers using cutting-edge digital experience platforms. The role involves troubleshooting, providing API integration support, working closely with customer developers, and escalating issues when necessary. Candidates should have 2+ years of …

We are seeking a Senior Team Assistant for a leading international technology platform based in Berlin. This pivotal role involves managing complex calendars, coordinating travel and expenses, preparing meetings and presentations, taking minutes, organizing events, and supporting senior stakeholders in a dynamic, …

This role supports the planning, development, implementation, and evaluation of room operations to meet brand standards and enhance guest and employee satisfaction. The position involves leading specific teams, ensuring service quality, managing budgets, and handling human resource activities within the rooms department …

Join a company shaping workplace wellness by connecting employees to top partners in fitness, mindfulness, therapy, nutrition, and sleep via a subscription platform. This hybrid role based in Berlin involves outbound sales activities such as cold calling, lead qualification, sales cycle management, …

Join a leading global meal kit provider as a Customer Experience Lead within their Global Customer Experience team. This role focuses on evolving global compensation frameworks to enhance customer satisfaction and cost-effectiveness through strategic leadership, data-driven insights, and cross-functional collaboration. The position …

Join a leading European e-pharmacy to lead the transformation of customer service through AI-driven conversational interfaces. As Product Director, you will define and execute strategy across chat, voice, and self-service platforms, leading a team of Product Managers to develop innovative AI-powered tools …

A leading European e-pharmacy seeks an experienced Product Director to lead the development and execution of conversational AI strategies in their customer service and pharmaceutical advisory functions. This role oversees product management teams and collaborates across operations, engineering, and data science to …