JobsInEnglish.de

Customer Success & Support jobs in English in Germany

Junior Voice of the Customer Manager

Confidential company · Munich · Hybrid · Posted Oct 15, 2026

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Join a dynamic team based in Munich as a Junior Voice of the Customer Manager. In this role, you will manage and respond to customer product reviews, analyze feedback and sales data to identify trends and issues, and collaborate with Product and …

customer experience voice of the customer customer feedback analysis data analysis customer care trend identification

Support Engineer

Confidential company · Berlin · Hybrid · Posted Oct 9, 2026

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Join a dynamic and growing tech company as a Support Engineer, serving as the first point of contact for IT infrastructure and employee technology support across global offices. Responsibilities include resolving IT requests, managing device lifecycle including procurement and troubleshooting, supporting collaboration …

IT support service desk technical support Microsoft Intune Autopilot Office 365

Banking Center Service Trainee / Specialist - Part-Time

Confidential company · Spangdahlem · On-site · Posted Oct 9, 2026

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Part-time (20 hours/week) Banking Center Service Trainee / Specialist role in Germany, focused on learning and performing customer-facing financial service tasks such as cash handling, deposits, withdrawals, account maintenance, and basic loan processing. Responsibilities include customer service, cash management, security compliance, and …

cash handling customer service cross-selling product referral communication skills time management

Distribution Technology Specialist - Design Hotels

Confidential company · Berlin · Hybrid · Posted Oct 8, 2026

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The role is responsible for optimizing and managing distribution systems for a large portfolio of member hotels, including technical support, advanced troubleshooting, system configuration, onboarding new hotels, and training peers and interns. The position requires strong technical expertise related to hotel distribution …

distribution systems SynXis MARSHA Marriott systems CRS OTAs

Albanian Speaking Customer Service Agent

Confidential company · On-site · Posted Oct 5, 2026

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Seeking an Albanian-speaking Customer Service Agent to join a dynamic, fast-growing support team based in Sofia, Bulgaria. The role involves delivering professional customer support to Albanian-speaking clients across multiple communication channels, maintaining accurate records using CRM systems, escalating unresolved issues, and contributing …

Albanian language English language customer service CRM systems communication skills problem-solving

Arabic Speaking Customer Service Agent

Confidential company · Remote · Posted Oct 5, 2026

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We are looking for an Arabic Speaking Customer Service Agent to provide exceptional customer support across multiple channels including voice, email, and live chat. This role involves representing clients professionally, resolving customer inquiries, maintaining product knowledge, and ensuring high customer satisfaction. Candidates …

Arabic language English proficiency Customer service Communication skills Problem solving CRM usage

Danish Speaking Search Engine Customer Expert in Athens, Greece

Confidential company · On-site · Posted Sep 30, 2026

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Join a global IT leader in Athens as a Danish Speaking Search Engine Customer Expert. This role involves providing technical support and consultation on search engine and IT advertising platforms, optimizing customer strategies, troubleshooting, and collaborating with IT teams. Candidates should have …

Danish language fluency Technical support Search engine tools IT advertising platforms Troubleshooting Customer service

Senior Operations Performance Manager – Vendor Management

Confidential company · Berlin · Hybrid · Posted Sep 29, 2026

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Seeking a Senior Operations Performance Manager to oversee and optimize the performance of external service providers within a Customer Service department for a global mobility service leader. The role involves managing the full performance lifecycle of service providers, including quality assurance, employee …

operations management vendor performance service delivery BPO experience performance monitoring KPI design

Arabic Speaking Customer Support Agent

Confidential company · On-site · Posted Sep 24, 2026

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Hiring an Arabic Speaking Customer Support Agent role based in Sofia, Bulgaria. This opportunity offers career development within the Customer Support Services industry at an international level. Applicants must be fluent in Arabic and proficient in English, with a background in customer …

Arabic (native or fluent) English (professional proficiency) Customer support Problem-solving CRM software Communication skills

Arabic Speaking Client Specialist in Sofia, Bulgaria

Confidential company · On-site · Posted Sep 24, 2026

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Seeking an Arabic Speaking Client Specialist to join a customer support team in Sofia, Bulgaria. This role involves acting as the primary contact for clients, resolving inquiries via multiple channels, maintaining detailed records, and collaborating across teams to enhance service quality. Requires …

Arabic English Customer Support Problem-Solving Emotional Intelligence Client Relations

Seeking a fluent Arabic-speaking Player Support Specialist to provide world-class assistance for a leading gaming company. The role involves supporting players through chat, email, and social media, resolving gameplay and technical issues, and contributing to continuous improvement. This position is based in …

Arabic (fluent spoken and written) Customer support Technical troubleshooting Communication skills Game mechanics knowledge CRM software

Arabic Speaking Content Moderator in Sofia, Bulgaria

Confidential company · On-site · Posted Sep 24, 2026

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An opportunity for Arabic fluent professionals to work as Content Moderators in Sofia, Bulgaria. The role involves monitoring user-generated content on social media for policy compliance and safety. Requires native or fluent Arabic and professional English skills. Offers a competitive salary, paid …

Arabic (native or fluent) English (professional proficiency) Content moderation Social media platforms Analytical skills Cultural awareness

Arabic Speaking Back Office Gaming Support Specialist (Sofia, Bulgaria)

Confidential company · On-site · Posted Sep 24, 2026

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A dynamic opportunity for an Arabic speaking professional to join a leading Gaming & Esports organization as a Back Office Gaming Support Specialist in Sofia, Bulgaria. The role involves providing high-level support and account management to Arabic-speaking players, ensuring compliance with industry …

Arabic (fluent, spoken and written) English (excellent communication) Customer support Back-office operations Problem-solving Data analysis

Customer Success Manager for UK Market (Remote within Germany)

Confidential company · North Rhine-Westphalia · Cologne · Remote · Posted Sep 22, 2026

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A tech start-up based in Cologne, specializing in AI-driven solutions to reduce food waste, seeks a Customer Success Manager to independently manage a customer portfolio focusing on the UK market. The role involves onboarding new customers, providing support via phone, email, and …

Customer portfolio management Customer onboarding Customer relationship building Communication skills English proficiency (C2) Presentation skills

Customer Advocate French-Speaking (m/f/d)

Confidential company · Berlin · Hybrid · Posted Sep 21, 2026

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Join a growing Legal Tech company in Berlin as a French-speaking Customer Advocate. Serve as the primary contact for French customers, guiding them through case processes including communication with airlines and legal partners. The role offers a modern hybrid working model with …

French (C2) English Communication skills Consumer protection interest Independent work Multi-tasking

Travel Customer Representative (Remote)

Confidential company · Berlin · Remote · Posted Sep 18, 2026

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Seeking a Travel Customer Representative to support clients throughout their travel journey by handling inquiries, bookings, changes, and providing exceptional service remotely. This role involves responding via email, phone, and messaging, resolving issues, and ensuring client satisfaction. Candidates should have strong customer …

customer service travel booking communication skills problem solving remote work time management

Freelance Part-Time Community Moderator for South East Asia Region

Confidential company · Berlin · Remote · Posted Sep 17, 2026

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Join a global language learning platform as a Community Moderator. This remote freelance role focuses on ensuring a safe and engaging environment for language exchange among international users, primarily operating in the South East Asia timezone. The position requires strong English skills …

English proficiency Intercultural communication Content moderation Customer support Problem solving Familiarity with mobile apps and software tools

Remote Travel Care Representative

Confidential company · Berlin · Remote · Posted Sep 15, 2026

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Looking for a remote Travel Care Representative to assist clients with travel plans, providing support before, during, and after trips. Responsibilities include communicating with travelers, reviewing travel details, sharing destination information, and handling customer concerns. The role offers flexible hours and training …

Customer communication Email and phone support Travel itinerary review Issue escalation Organizational skills Remote work proficiency

Travel Customer Representative

Confidential company · Berlin · Remote · Posted Sep 15, 2026

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Seeking a Travel Customer Representative to provide assistance throughout clients' travel experience, from initial inquiry to return. The role involves customer support via multiple channels, managing reservations, providing travel information, and ensuring customer satisfaction. Remote position with flexible schedule and training provided, …

customer service communication reservation management itinerary review problem escalation organizational skills

Virtual Travel Assistance Agent

Confidential company · Berlin · Remote · Posted Sep 15, 2026

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Seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey remotely. Responsibilities include responding to traveler inquiries via email, phone, and messaging, assisting with travel plan reviews, providing destination and travel guideline information, checking in with clients before departure, …

Customer service Communication Travel knowledge Remote work Digital literacy Problem-solving