Public summary
Join a mission-driven company aiming to improve 24-hour care in Germany by connecting caregivers and families through a digital platform. The role involves managing and acquiring caregiver clients, supporting care assignments, and collaborating with international teams. Work is based in Poland with flexible work options including home office days and office locations in Berlin and other European cities. Ideal candidates have experience in account management or sales, are fluent in Polish and English or German, and enjoy client interaction without cold calling.
Location and work setup
- Location
- Berlin
- Remote status
- Hybrid
- German requirement signal
- Unclear
- Detected job language
- English
Responsibilities
Acquire and manage a personal client base of caregivers who have expressed interest. Advise caregivers on care assignments, support transitions and emergencies, maintain regular communication and conduct satisfaction surveys, and offer conflict resolution best practices. Collaborate with international teams and contribute feedback to improve internal processes and customer experience.
Qualifications
Initial experience in account management, sales, or live-in care preferred. Fluent Polish (C2) and good English or German language skills required. Strong interpersonal, communication, and phone skills with a persuasively friendly approach. Willingness to learn quickly and a proactive, motivated work attitude. Experience with CRM systems like Salesforce, Pipedrive, or HubSpot is a plus.