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Learning and Capability Lead (Shared Services)

Confidential company · Hamburg · Posted Jul 21, 2026

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Public summary

This role leads the development and implementation of an organisational learning and capability strategy to ensure staff and partners have necessary knowledge and skills aligned with the organisation's mission. Responsibilities include designing learning frameworks, capability programmes, blended and digital learning solutions, quality assurance for learning products, and analysis of learning effectiveness. The role works internationally within a humanitarian context with global teams, focusing on continuous improvement and innovative learning approaches. Fluency in English is required; residing in Germany with valid work permits is preferred. The organisation values diversity, equity, and safeguarding policies and offers a collaborative, mission-driven work environment.

Location and work setup

Location
Hamburg
Remote status
Hybrid
German requirement signal
No German Required Detected
Detected job language
English

Responsibilities

Develop, implement, and continuously improve organisational learning and capability strategies and frameworks. Lead creation of structured learning pathways, capability programmes, certification, and professional development initiatives. Design blended and digital learning solutions including learning platforms and communities of practice. Partner with technical teams and international programmes to strengthen localisation and sustainable capacity. Manage governance and optimisation of learning technologies ensuring quality and compliance. Conduct quality assurance of learning products and processes. Lead or coordinate learning initiatives with multiple stakeholders ensuring alignment with organisational standards. Analyse learning data and organisational trends to inform decision-making and continuous improvement. Promote a culture of continuous learning, innovation, and knowledge sharing. Deliver key organisational training and onboarding as needed.

Qualifications

Relevant qualification or equivalent experience in Learning & Development, Organisational Development, Education, Human Resources, Psychology, Instructional Design, or related field preferred. Proven experience developing and implementing organisational learning and capability initiatives in complex organisations. Strong skills in instructional design, adult learning methodologies, learning analytics, and digital learning technologies. Experience managing multi-stakeholder learning projects internationally, ideally in humanitarian or values-led contexts. Fluent English required; additional languages beneficial. Strong interpersonal and collaborative skills with the ability to influence diverse stakeholders and support inclusive and innovative work practices.

Skills

organisational learning capability development learning frameworks instructional design digital learning technologies learning analytics project management stakeholder engagement change management adult learning methodologies multicultural teamwork English fluency