Public summary
An educational institution in Potsdam is offering an internship position for IT Support to assist staff and students with IT incidents and maintain IT devices on campus. The internship involves supporting users, installing and troubleshooting software and hardware, providing technical support during events, handling support tickets, and performing classroom equipment checks. This role reports to the IT administrator and supports the campus IT operations within a dynamic, international environment, providing opportunities for personal and professional development.
Location and work setup
- Location
- Berlin
- Remote status
- On-site
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Provide IT support to employees, teachers, and students; install computers and software; offer technical support during events; check and maintain classroom equipment; manage and resolve support tickets; escalate complex issues to IT admin as necessary.
Qualifications
Currently enrolled in a Bachelor's or Master's degree program in Information Technology, Computer Science, or related field; internship as a mandatory part of university studies; basic experience with IT systems, Windows troubleshooting, network/wifi connectivity; strong communication, service orientation, teamwork, and problem-solving skills; experience with application support (Windows, macOS), IT service, and helpdesk is advantageous.