Public summary
Internship position supporting staff and students with IT incidents and operation of IT devices on a university campus in Potsdam, Germany. Responsibilities include IT support, installation of computers and software, technical event support, classroom equipment maintenance, and handling support tickets. Ideal for students enrolled in a relevant Bachelor's or Master's degree as part of their mandatory internship.
Location and work setup
- Location
- Berlin
- Remote status
- On-site
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Support employees, teachers, and students with IT incidents; install computers and software; provide technical support during events; check and maintain classroom equipment; handle and escalate IT support tickets to the IT administrator.
Qualifications
Currently enrolled in a Bachelor's or Master's degree program in Information Technology, Computer Science, or related field; basic experience with IT systems, Windows troubleshooting, network/wifi connectivity; good communication, service orientation, teamwork, and problem-solving skills; experience with application support (Windows, macOS), IT service, and helpdesk is advantageous.