Public summary
Seeking an experienced Banquet Manager to lead and motivate a banquet team, ensuring high-quality service and customer satisfaction for events. The role involves managing banquet operations, including inventory, financial controls, staffing, and compliance with relevant laws and sanitation standards. The manager will foster team development, conduct meetings, liaise with kitchen staff, and handle guest feedback and complaints to continuously improve service delivery. Candidates should have a high school diploma or GED and at least two years’ experience in event management, food and beverage, or a related field. This position values diversity and inclusion, offering a welcoming work environment in a dynamic hospitality setting.
Location and work setup
- Location
- Berlin
- Remote status
- On-site
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Direct and motivate banquet team to provide excellent service; monitor financial and administrative responsibilities; manage banquet operations such as supply projections, inventory control, adherence to laws and sanitation standards; schedule and lead banquet staff; develop relationships with groups to retain and grow business; conduct team meetings and training; act as liaison to kitchen staff; engage with guests to ensure satisfaction and resolve complaints; implement continuous improvement strategies; oversee safety and emergency procedure training; provide employee feedback and support corrective action plans.
Qualifications
High school diploma or GED; minimum two years of experience in event management, food and beverage, or a related professional area. Strong leadership and communication skills, knowledge of food and wine pairings and current event trends, ability to manage inventories and control costs, experience in customer service and staff scheduling, commitment to diversity and inclusion.