Public summary
Seeking a remote Virtual Travel Assistance Agent to support travelers throughout their journey by providing guidance, answering inquiries, and assisting with travel plans. Role involves professional communication via multiple channels, ensuring clients are prepared and supported before and during their trips. Flexible scheduling and travel industry benefits included.
Location and work setup
- Location
- Frankfurt
- Remote status
- Remote
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Respond to traveler inquiries via email, phone, and messaging platforms; assist in reviewing travel plans and confirming trip details; provide travel-related information and company procedure guidance; proactively check in with clients prior to departure; address concerns professionally and escalate complex issues when needed.
Qualifications
Friendly and professional communication style; organizational skills with attention to detail; comfortable using digital tools and online platforms; interest in travel and supporting others; customer service experience is helpful but not required.