Public summary
Seeking a remote Virtual Travel Assistance Agent to support clients throughout their travel journeys by providing guidance, answering inquiries via various communication channels, and ensuring travelers feel prepared before and during trips. The role includes responding to questions, reviewing travel plans, providing destination and travel guideline information, and addressing client concerns professionally. The position offers remote work, flexible scheduling, training, career growth opportunities in the travel industry, and access to travel-related benefits and discounts.
Location and work setup
- Location
- Munich
- Remote status
- Remote
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Respond to traveler inquiries through email, phone, and messaging platforms; assist with reviewing and confirming travel plans; provide information on destinations, travel guidelines, and company procedures; check in with clients prior to departure; address concerns professionally and escalate complex issues as appropriate.
Qualifications
Friendly and professional communication style; customer service experience is helpful but not required; organized with strong attention to detail; comfortable working with digital tools and online platforms; interest in travel and assisting others with their plans.