Public summary
Seeking a Travel Customer Representative to support clients throughout their travel experience, from initial inquiry to return. Role includes assisting via email, phone, and messaging, confirming reservations, providing travel information, and ensuring customer satisfaction. Remote work with flexible schedule, training, and growth opportunities offered.
Location and work setup
- Location
- Munich
- Remote status
- Remote
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Assist clients with travel questions and guidance through email, phone, and messaging platforms; confirm reservations and review itineraries; support minor travel changes or requests; provide information on destinations, documentation, and policies; follow up with travelers before departure; escalate complex issues while maintaining positive client experience.
Qualifications
Friendly and patient communicator with customer service experience preferred; organized and dependable with strong attention to detail; comfortable using online tools and apps; interested in travel and enhancing client experiences.