Public summary
A leading global technology platform in local delivery based in Berlin is seeking a Senior UX Researcher to join their Logistics product teams. The role involves conducting global user research to improve end-to-end experiences for riders, customers, and merchants, influencing product roadmaps, and mentoring junior researchers. The position requires at least 5 years of UX research experience, strong skills in diverse research methodologies, project management, and excellent communication skills in English. The company offers a dynamic, inclusive international workplace with hybrid work opportunities and benefits including educational budgets, health programs, and relocation support.
Location and work setup
- Location
- Berlin
- Remote status
- Hybrid
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Manage and run multiple global UX research projects across various stages and complexities using mixed methods; influence product direction and strategy with actionable insights; support and drive user-centered culture; prioritize research projects by value and effort; collaborate with cross-functional teams to build and execute research roadmaps; mentor junior researchers and assist product teams in enhancing their UX research capabilities; innovate and evolve research methodologies and processes.
Qualifications
At least 5 years of professional experience in UX or product research; proficiency in defining research goals, selecting methodologies, managing recruitment, conducting studies, and synthesizing data into actionable insights; excellent planning, prioritization, and time-management skills; experience as primary investigator throughout the product lifecycle; ability to align research outcomes with product roadmaps and business strategy; passion for mentoring non-experts in research methods; outstanding interpersonal, communication, and collaboration skills; fluent English language proficiency required; no German language requirement.