Public summary
A leading global technology platform in local delivery based in Berlin is seeking a Senior UX Researcher to join their Logistics product teams. The role involves conducting global user research to improve end-to-end experiences for riders, customers, and merchants, influencing product roadmaps, and mentoring junior researchers. The position requires at least 5 years of UX research experience, strong skills in diverse research methodologies, project management, and excellent communication skills in English. The company offers a dynamic, inclusive international workplace with hybrid work opportunities and benefits including educational budgets, health programs, and relocation support.
Responsibilities
Manage and run multiple global UX research projects across various stages and complexities using mixed methods; influence product direction and strategy with actionable insights; support and drive user-centered culture; prioritize research projects by value and effort; collaborate with cross-functional teams to build and execute research roadmaps; mentor junior researchers and assist product teams in enhancing their UX research capabilities; innovate and evolve research methodologies and processes.
Qualifications
At least 5 years of professional experience in UX or product research; proficiency in defining research goals, selecting methodologies, managing recruitment, conducting studies, and synthesizing data into actionable insights; excellent planning, prioritization, and time-management skills; experience as primary investigator throughout the product lifecycle; ability to align research outcomes with product roadmaps and business strategy; passion for mentoring non-experts in research methods; outstanding interpersonal, communication, and collaboration skills; fluent English language proficiency required; no German language requirement.