Public summary
We are hiring a Senior Payments Manager to join a leading multinational pet e-commerce company based in Munich with hybrid work options. The role involves ensuring seamless payment operations, monitoring KPIs, collaborating with cross-functional teams and payment partners, data analysis for optimization, and contributing to strategic initiatives. The company values impact, trust, collaboration, and growth, offering a dynamic environment with development opportunities and excellent benefits.
Location and work setup
- Location
- Munich
- Remote status
- Hybrid
- German requirement signal
- No German Required Detected
- Detected job language
- English
Salary
EUR 61800.00 - 92600.00 yearly
Responsibilities
Manage and maintain stable, fast, and reliable payment systems across markets. Monitor payment KPIs like conversion rates, authorization success, and error rates, taking proactive action to resolve issues. Collaborate with Product, Finance, Customer Care teams and external payment service providers and acquirers. Analyze data to identify opportunities for performance and cost improvements. Support root cause analysis and implement solutions. Contribute to dashboards and reporting, participate in projects and strategic initiatives related to payments.
Qualifications
Strong analytical mindset with confidence working with data. Initial experience in eCommerce or payments (cards, PSPs, alternative payment methods). Proficient in Excel; knowledge of SQL or BI tools is a plus. Structured and detail-oriented problem-solving approach. Curious and eager to take ownership and learn quickly. Ability to work collaboratively across teams and translate complex information into actionable plans.