Public summary
Join a leading global local delivery platform headquartered in Berlin seeking a Senior Manager to lead its Global Fraud Operations Team. The role involves managing fraud prevention efforts, analyzing transaction risks, developing mitigation strategies, and collaborating across product, data, and regional teams. This position supports the financial infrastructure powering seamless payments and innovative fintech products worldwide.
Location and work setup
- Location
- Berlin
- Remote status
- Hybrid
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Lead and manage the operational fraud prevention team; identify risks across customers, riders, and vendors; develop comprehensive fraud mitigation plans; maintain communication with regional teams to identify and monitor fraud cases; prioritize and align fraud prevention efforts with product and technology teams; act as subject matter expert to disseminate fraud knowledge company-wide; build and monitor KPIs for fraud prevention initiatives; conduct qualitative risk analyses on new products and features.
Qualifications
Degree in Economics, Mathematics, Statistics, Industrial Engineering, or a related field with a statistical background; proficiency in SQL or other data analysis tools; minimum 3 years of fraud prevention experience, preferably in e-commerce; proven leadership and mentoring skills; strong interpersonal and communication abilities to engage technical and operational teams.