Public summary
Looking for a remote Travel Support Associate to assist clients in planning and preparing their trips by providing guidance and answering travel-related inquiries. This role involves communicating with customers through various channels, confirming trip details, and ensuring a smooth travel experience. The position offers flexible scheduling, training, opportunities for growth in the travel industry, and travel-related perks.
Location and work setup
- Location
- Munich
- Remote status
- Remote
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Communicate with clients via email, phone, and messaging to provide travel support and guidance; review and confirm trip details; provide clear information on destinations, travel guidelines, and procedures; follow up with travelers before departure; address client questions and escalate complex issues as necessary.
Qualifications
Strong communication and customer service skills; experience in customer support or hospitality is helpful but not required; organized with attention to detail; comfortable using online systems and digital tools; interest in travel and assisting others with trip planning.