Public summary
Seeking a Remote Travel Experience Representative to support travelers before, during, and after trips by providing assistance, coordinating travel details, and ensuring a positive client experience. The role involves communication via email, phone, and messaging platforms, reviewing itineraries, and handling client inquiries. This is a fully remote position with flexible hours, training, and opportunities for professional development in the travel industry.
Location and work setup
- Location
- Berlin
- Remote status
- Remote
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
- Communicate with clients via various platforms to provide travel assistance - Review and confirm travel arrangements and itineraries - Provide accurate travel information and guidance - Follow up with travelers before departure - Address and escalate client concerns professionally
Qualifications
- Strong communication skills and customer-focused attitude - Customer service experience preferred but not required - Organized, dependable, with strong attention to detail - Comfortable using online tools and learning new systems - Interest in travel and client experience support