Public summary
Looking for a remote Travel Care Representative to assist clients with travel plans, providing support before, during, and after trips. Responsibilities include communicating with travelers, reviewing travel details, sharing destination information, and handling customer concerns. The role offers flexible hours and training with opportunities for growth in the travel industry.
Location and work setup
- Location
- Berlin
- Remote status
- Remote
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Communicate with clients via various channels to provide travel guidance and support; review and confirm travel itineraries; share accurate travel and destination information; proactively follow up with travelers before departure; handle and escalate complex issues as needed.
Qualifications
Strong communication skills with patience and helpful attitude; customer service experience preferred but not mandatory; organized and dependable; comfortable with learning online tools; interest in travel and delivering positive client experiences.