Public summary
A hospitality company in Hamburg is seeking a Night Audit professional to join their team. The role involves welcoming and assisting guests, being the primary point of contact during the night, creating reports and statistics, and enhancing guest satisfaction in a vibrant hotel environment. The position offers a 4-day workweek with flexible scheduling, benefits including free stays at partner hotels, discounts, and a supportive, informal team culture.
Location and work setup
- Location
- Hamburg
- Remote status
- On-site
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Ensure enthusiastic and satisfied guests during night hours; act as a primary contact for guests addressing all inquiries; passionately host and assist guests; create and manage statistical reports related to operations; collaborate closely with team members; provide insider local knowledge to guests.
Qualifications
Experience working at a hotel reception is desirable; training or apprenticeship in the hotel industry preferred; excellent communication and interpersonal skills; ability to inspire guests and colleagues; passion for guest service and hospitality; knowledge of Hamburg to provide insider tips is an advantage.