Public summary
An innovative AI startup in Germany seeks a Forward Deployed Engineer to act as a key technical partner supporting customers throughout the lifecycle—from pre-sales to onboarding, implementation, and technical enablement. The role involves working on infrastructure, DevOps, systems, and network processing, providing hands-on implementation, and driving customer success in a fast-paced, collaborative environment. Flexible hours and remote-friendly culture with competitive pay and an inclusive international team environment.
Location and work setup
- Location
- Heidelberg
- Remote status
- Unknown
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Guide and enable customers throughout onboarding and usage; deliver training and develop materials; provide hands-on technical support for solution setup, integration, and troubleshooting; support pre-sales activities with technical expertise; collaborate cross-functionally to relay customer feedback to product and engineering teams; maintain strong, durable customer relationships.
Qualifications
Strong software development skills in C++ and Python; solid understanding of software-hardware interactions; proficiency with Kubernetes and containerized applications; experience with infrastructure design and DevOps; excellent communication skills for customer-facing roles; ability to learn new technologies quickly; preferred experience with cloud platforms, network systems, AI/HPC networking, performance profiling, and kernel debugging.