Public summary
Seeking an Electro-Technical Field Service Engineer to support delivery and maintenance of electric vehicle charging systems across Germany. The role involves remote monitoring, on-site troubleshooting, commissioning new installations, and integration with local grids and control platforms. Candidate should have hands-on experience in electrical systems, network communication protocols like OCPP and Modbus TCP, and strong customer communication skills in English; German language skills are advantageous. Position requires up to 60% travel within Germany and relevant work authorization. Opportunity to contribute to green technology solutions within a growing team focused on clean power initiatives.
Location and work setup
- Location
- Berlin
- Remote status
- On-site
- German requirement signal
- Unclear
- Detected job language
- English
Responsibilities
Monitor operational EV chargers remotely and proactively identify issues to maintain high availability. Diagnose and resolve problems related to charging equipment, communication networks, electrical, electronic, and control systems through remote support and on-site visits. Plan and support commissioning activities alongside electricians, installers, and customers. Integrate charging stations with local electrical grids, energy management systems, and backend platforms following safety and quality standards. Lead complex fault resolution on-site including component replacement. Document recurring issues and maintain detailed records to aid product and service improvements.
Qualifications
Hands-on experience in electro-technical fields with strong troubleshooting skills. Familiarity or interest in TCP/IP networks and usage of command-line tools. Knowledge of OCPP and Modbus TCP communication protocols. Ability to interpret electrical single-line diagrams. Proficiency in Microsoft Excel or statistical software; Linux experience is a plus. Strong communication skills with technical and non-technical stakeholders in English at B2 level or higher; German language skills at B2 level are advantageous. Based in Germany with authorization to work and willingness to travel up to 60% for customer support and commissioning tasks.