Public summary
Join a leading embodied AI technology company in Germany as a Customer Integration Engineer. Support customers throughout the development lifecycle, providing technical support and collaborating with internal and external engineering teams to integrate advanced autonomous vehicle AI technology. Work onsite near customers to conduct diagnostics, troubleshoot issues, and ensure seamless integration into vehicles. This full-time hybrid role is based in Leonberg and offers a flexible schedule under core working hours. Ideal candidates possess strong problem-solving skills, hands-on experience with development vehicles, proficiency in diagnostic tools, understanding of vehicle communication protocols, and excellent communication abilities. Willingness to travel is required.
Location and work setup
- Location
- Leonberg
- Remote status
- Hybrid
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Provide hands-on technical support to customers during development and validation phases. Serve as liaison between customer integration teams and internal engineering. Troubleshoot and independently resolve technical issues related to AI vehicle technology. Escalate complex issues to relevant internal teams. Acquire deep understanding of customer vehicle systems and APIs to guide internal development. Maintain a system-level view to identify root causes, distinguishing between vehicle-specific and software-related problems.
Qualifications
Strong problem-solving and analytical skills. Proven experience leading investigations into platform or vehicle issues in collaboration with customers and internal teams. Extensive hands-on experience with development vehicles. Proficiency with diagnostic and calibration tools such as CANape. Familiarity with terminal use and a willingness to develop programming skills. Solid understanding of vehicle communication protocols including CAN and Ethernet and automotive system architectures. Practical automotive environment experience with a history of bringing products to production. Excellent communication and interpersonal skills. Willingness to travel as needed.