Public summary
Join a growing Legal Tech company in Berlin as a French-speaking Customer Advocate. Serve as the primary contact for French customers, guiding them through case processes including communication with airlines and legal partners. The role offers a modern hybrid working model with two days onsite and three remote, plus additional workation opportunities. Ideal candidates have a strong interest in consumer protection, fluent French and good English skills. German is a plus but not required. The company values diversity, supports professional growth, and promotes a positive team culture with various employee benefits.
Location and work setup
- Location
- Berlin
- Remote status
- Hybrid
- German requirement signal
- No German Required Detected
- Detected job language
- English
Responsibilities
Serve as main contact for French-speaking customers throughout their case journey; communicate with airlines, external lawyers, and partner law firms; assess incoming cases and support legal evaluations; contribute ideas to improve operational processes; support cross-functional projects and service development.
Qualifications
Fluent French (C2) and very good English skills; strong interest in consumer protection; excellent communication skills; ability to work independently and reliably; highly self-motivated with effective multi-tasking abilities. German language skills are a plus but not mandatory.